Blessviva Privacy and Data Protection Policy

IMPORTANT NOTICE TO CALIFORNIA RESIDENTS: This Privacy Policy includes your rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Please see Section 9 for your full rights. 

1. WHO WE ARE AND HOW TO CONTACT US

Blessviva, LLC ("Company," "we," "our," or "us") operates the Blessviva platform, including the website located at www.blessviva.com and any related mobile applications or services (collectively, the "Platform"). We are committed to protecting your personal information and your right to privacy.

For questions or concerns regarding this Privacy Policy or our data practices, please contact our Privacy Team at:

Email: privacy@blessviva.com

Mailing Address: [INSERT FULL ADDRESS], Florida, United States

Phone: [INSERT PHONE NUMBER]

 

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to all personal information we collect when you: (i) visit or use the Platform; (ii) register for a membership or subscription; (iii) make a purchase through our Marketplace; (iv) participate in our community features, referral program, or affiliate program; (v) contact us by any means; or (vi) interact with our marketing communications.

This Policy does not apply to third-party websites, applications, or services linked from our Platform. We encourage you to review the privacy policies of any third-party services you access.

 

3. INFORMATION WE COLLECT

3.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us, including:

•          Identity Information: full name, username, date of birth, gender.

•          Contact Information: email address, telephone number, mailing address.

•          Account Credentials: username and encrypted password.

•          Payment Information: billing address, payment card details (processed and stored by our PCI-DSS-compliant third-party payment processor; we do not store full card numbers).

•          Profile Information: profile photo, biography, church or community affiliation, preferred language.

•          User-Generated Content: posts, prayer requests, testimonials, reviews, and messages submitted through the Platform.

•          Communications: information you provide when you contact our customer support team.

•          Referral and Affiliate Data: your referral code, referral network relationships, and commission-related information.

3.2 Information Collected Automatically

When you use the Platform, we automatically collect certain technical and usage information, including:

•          Device and Technical Data: IP address, browser type and version, operating system, device identifiers.

•          Usage Data: pages visited, features used, time and duration of visits, clickstream data, search queries.

•          Location Data: approximate geographic location derived from your IP address. We do not collect precise geolocation without your express consent.

•          Cookie and Tracking Data: information collected through cookies, web beacons, pixel tags, and similar technologies (see Section 7).

•          Transaction Data: purchase history, subscription status, and payment records.

3.3 Information from Third Parties

We may receive information about you from:

•          Service providers such as our e-commerce platform (Shopify), payment processors, shipping carriers, and dropshipping suppliers.

•          Analytics partners and advertising networks.

•          Social media platforms if you link your account or log in via a social media service.

•          Other members of the Platform who refer you or share your referral code.

 

4. HOW WE USE YOUR INFORMATION

We use the personal information we collect for the following purposes:

4.1 To Provide and Operate the Platform

•          Create and manage your account and membership.

•          Process transactions, payments, and subscription renewals.

•          Facilitate marketplace purchases and coordinate fulfillment with our dropshipping suppliers.

•          Administer the referral and affiliate program.

•          Provide community features including prayer walls, job boards, and content feeds.

•          Deliver courses and other digital content you have purchased or to which you have access.

4.2 To Communicate with You

•          Send transactional emails including order confirmations, shipping updates, and receipts.

•          Send service-related communications such as security alerts and policy updates.

•          Send marketing communications where you have opted in or where permitted by applicable law.

•          Respond to your inquiries and provide customer support.

4.3 To Improve and Secure the Platform

•          Analyze usage patterns to improve our services and user experience.

•          Monitor for fraudulent, unauthorized, or illegal activity.

•          Conduct research and analytics.

•          Enforce our Terms and Conditions and other legal rights.

4.4 To Comply with Legal Obligations

•          Meet our obligations under applicable federal and state laws.

•          Respond to lawful requests from government authorities.

•          Maintain records required by tax and financial regulations, including issuing IRS Form 1099 to qualifying affiliates.

 

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information for monetary consideration. We share your information only in the following circumstances:

5.1 Service Providers

We share personal information with third-party vendors who perform services on our behalf, including:

•          E-commerce infrastructure

•          Payment processing

•          Product fulfillment and dropshipping

•          Email and communications

•          Analytics

•          Cloud hosting and infrastructure

These service providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.

5.2 Referral and Community Relationships

Certain information related to your position in the referral network (such as your referral code and your relationship to sponsors or referred members) may be shared within the network as necessary to administer commissions and memberships.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your personal information may be transferred as part of that transaction, subject to the same protections as set out in this Policy.

5.4 Legal Requirements

We may disclose your information if required to do so by law, regulation, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of any person.

5.5 With Your Consent

We may share your information for any other purpose with your express prior consent.

 

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

•          Account data: for the duration of your account and for five (5) years after account closure, or as required by applicable law.

•          Transaction and financial records: for seven (7) years from the date of the transaction, to comply with tax and financial reporting obligations.

•          Marketing preferences and communication logs: for three (3) years from the last interaction.

•          Security and fraud-prevention logs: for two (2) years.

When personal information is no longer needed, we will securely delete or anonymize it.

 

7. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device. We use:

•          Essential Cookies: required for the Platform to function. You cannot disable these through cookie settings without affecting Platform functionality.

•          Performance and Analytics Cookies: help us understand how users interact with the Platform.

•          Functionality Cookies: remember your preferences and settings.

•          Marketing and Targeting Cookies: used to deliver relevant advertisements. Where required by law, these are activated only with your consent.

You may manage cookie preferences through your browser settings or our cookie preference center. Note that disabling certain cookies may affect the functionality of the Platform.

 

8. SECURITY OF YOUR INFORMATION

We implement commercially reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our measures include:

•          Encryption of data in transit using industry-standard SSL/TLS protocols.

•          Access controls limiting personnel access to personal information on a need-to-know basis.

•          Secure credential management practices for system access.

•          Regular security assessments and monitoring.

No security system is impenetrable. In the event of a data breach that affects your rights, we will notify you and relevant authorities as required by applicable law.

 

9. CALIFORNIA RESIDENTS — YOUR RIGHTS UNDER CCPA/CPRA

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights with respect to your personal information:

9.1 Summary of Your Rights

•          Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the business or commercial purpose for collection, and the categories of third parties with whom we share it.

•          Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.

•          Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.

•          Right to Opt-Out of Sale or Sharing: You have the right to direct us not to sell or share your personal information. We do not sell your personal information for monetary consideration. To the extent we engage in cross-context behavioral advertising, you may opt out via our cookie preference center or by clicking "Do Not Sell or Share My Personal Information" on our homepage.

•          Right to Limit Use of Sensitive Personal Information: You have the right to direct us to limit the use and disclosure of your sensitive personal information to what is necessary to perform the services you have requested.

•          Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

9.2 How to Submit a Request

To exercise your California rights, you may:

•          Submit a request online at: [INSERT PRIVACY REQUEST URL]

•          Email us at: privacy@blessviva.com with the subject line "California Privacy Rights Request"

•          Call us toll-free at: [INSERT TOLL-FREE NUMBER]

We will respond to verified requests within forty-five (45) days. We may extend this period by an additional forty-five (45) days when reasonably necessary, with prior notice.

9.3 Authorized Agent

You may authorize an agent to make a CCPA request on your behalf. We will require written proof of the agent's authorization and may still require you to verify your identity directly.

 

10. RESIDENTS OF OTHER STATES

Depending on the state in which you reside, you may have additional privacy rights under applicable state law, including residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and other states with comprehensive privacy legislation. If you wish to exercise rights under your state's applicable privacy law, please contact us using the information in Section 1. We will respond to verified requests in accordance with the law of your state of residence.

 

11. CHILDREN'S PRIVACY

The Platform is not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child under 13, please contact us immediately at privacy@blessviva.com.

 

12. THIRD-PARTY LINKS AND SERVICES

The Platform may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of every website and service you visit.

 

13. INTERNATIONAL USERS

The Platform is operated in the United States. If you are accessing the Platform from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

 

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated Policy on the Platform with a new effective date and, where required by law or where we deem appropriate, by sending you a direct notification. Your continued use of the Platform after the effective date constitutes your acknowledgment of the updated Policy.

 

15. CONTACT US

If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact us:

Blessviva — Privacy Team

Email: privacy@blessviva.com